bx8 Privacy Policy

bx8 (referred to hereinafter as "we", "our", or "the platform") provides a safe and trusted online betting and casino service for users in Bangladesh. This privacy policy explains how we collect, store, process, and protect your personal information when you use the bx8.cam website.

By registering on this website or starting to use its services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy is an integral part of our Terms and Conditions and both documents should be read together. We may update this policy from time to time; when changes are made, the "Last Updated" date at the top of the page will change accordingly.

bx8 may collect the following categories of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 or older)
• Gender identity
• National ID number (applicable for KYC verification)

2.2 Contact Information

• Mobile number (including bKash, Nagad, or Rocket numbers)
• Email address
• Residential address (where required)

2.3 Financial Information

• Payment method details (bKash, Nagad, Rocket account information)
• Transaction history (records of deposits and withdrawals)
• Bonus and reward information

2.4 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system information
• Website visit times and session data
• Information obtained from cookies and tracking technologies

2.5 Behavioral Information

• Gaming history and betting patterns
• Time spent on the platform and navigation data
• Preferred game categories and betting amounts

We collect information in the following ways:

• Direct collection: When you fill out a registration form, update your account profile, or contact us.
• Automatic collection: When you use our website, cookies, web beacons, and similar technologies automatically collect technical information.
• From transactions: Relevant financial information is recorded at the time of each deposit or withdrawal.
• From the verification process: Documents you provide during the KYC (Know Your Customer) process.
• From customer support: Information provided during live chat or email correspondence.
• From third parties: Verified information received from payment processors and fraud prevention service providers.

We use your information for the following legitimate purposes:

4.1 Account Management

• Creating, verifying, and keeping your account secure
• Password reset and account recovery
• Ensuring compliance with terms of service

4.2 Processing Financial Transactions

• Secure processing of deposits and withdrawals (via bKash, Nagad, Rocket)
• Prevention of fraud and money laundering
• Distribution of bonuses and rewards

4.3 Regulatory Compliance

• Age verification (confirming users are 21 or older)
• Implementing responsible gaming policies
• Fulfilling applicable legal obligations

4.4 Service Improvement

• Improving website functionality and user experience
• Identifying and resolving technical issues
• Planning new features and games

4.5 Communication

• Sending important account notifications
• Providing customer support assistance
• Promotional information where applicable (subject to your consent)

bx8 gives the highest importance to the confidentiality of your personal information. We share information only in the following limited circumstances:

• Service providers: Those who assist in operating our services (payment processors, server providers, game software developers) receive limited access to your information under strict confidentiality agreements.
• Legal obligations: Information may be provided to authorities to comply with court orders, government directives, or applicable legal requirements.
• Fraud prevention: Information may be provided to relevant authorities to prevent suspicious financial activity or illegal conduct.
• Business transfer: If our business is merged or transferred, user information may be passed to the new authority — however, the terms of this privacy policy will remain in effect.
• With your consent: For any sharing beyond the above purposes, we will obtain your explicit consent beforehand.

All third-party service providers are contractually obligated to protect your information and may not use it for their own commercial purposes.

Cookies and similar tracking technologies are used on the bx8 website. These are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies

• Essential cookies: Required for core website functionality — maintaining login sessions, security tokens, etc. These cannot be disabled.
• Functionality cookies: Remember your preferences — language, device settings, and previous session information.
• Analytics cookies: Used to analyze website visit patterns, which helps improve the service. No personal identity is revealed through these.

6.2 Cookie Management

You can disable non-essential cookies through your browser settings. Keep in mind that disabling certain cookies may limit website functionality and some features may not work properly.

bx8 adopts industry-standard technical and administrative measures to ensure the security of your personal information.

7.1 Technical Security Measures

• SSL/TLS encryption: Data transmission on our website is fully encrypted.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Firewall and intrusion detection: Our systems are under continuous monitoring.
• Secure servers: Data is stored in protected data centers.

7.2 Data Retention Period

How long we retain your information depends on the type of information and legal obligations:

• Active account information: for as long as the account remains active
• Financial transaction records: a minimum of five years after the last transaction (legal requirement)
• KYC verification documents: as required by regulatory obligations even after account closure
• Customer support communications: for the duration the account is active and three years thereafter

As a bx8 user, you have the following rights regarding your personal information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If your information is inaccurate or incomplete, you can request that it be corrected or updated.
• Right to erasure: In certain circumstances (for example, where there is no legal obligation to retain it), you can request that your information be deleted.
• Right to restrict processing: In some cases, you can ask that the processing of your information be limited.
• Right to withdraw consent: You can withdraw consent given for marketing communications at any time.
• Right to File a Complaint: If you are dissatisfied with how we manage your information, you may file a complaint with the relevant authority.

To exercise these rights, please email us at [email protected] or contact our 24/7 live chat. We will respond to your request within a reasonable time.

bx8 services are only for individuals aged 21 or older. We never knowingly collect or store information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become certain that information from a minor has been collected by mistake, that account will be immediately closed and the associated information will be deleted.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

The bx8 platform works with game providers, payment processors, and other technology service providers. These third-party service providers have their own privacy policies that apply to their own data processing.

Our key service partners include:

• Payment Services: bKash, Nagad, Rocket — transactions are processed through these platforms and they manage data according to their own policies.
• Game Software: Pragmatic Play, Spribe, JILI, PG Soft, and other game providers may process limited technical data to operate their game software.
• Security Services: Fraud detection and cybersecurity firms may review anonymised or aggregated data for risk assessment purposes.

We ensure that all third-party service providers meet the standards of this privacy policy and are contractually committed to protecting user information.

bx8 reserves the right to amend or update this privacy policy at any time. In the event of changes:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, we will notify you by email or through a notification when you log in to the platform.
• Continued use of the website after any changes will be considered your acceptance of the new policy.
• If you do not agree to the new policy, you may request that your account be closed.

Always read the latest version. Older versions are kept on file with us and can be provided upon request.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

When handling requests related to your information, we may ask for certain details to verify your identity. This is necessary for security — to ensure that only you receive your own information.

For more relevant information, please visit our Terms & Conditions, Responsible Gaming, and FAQ pages.